Resources to Assist Borrowers

As you repay your student loan, you should be aware of additional resources to assist you.

  • Check current student-loan interest rates.
  • If you're not familiar with education-loan terms, check out our glossary of loan terms.
  • You can obtain information about your federal education loans by visiting the Web site of SMS Hawaii's loan servicer. If you have additional loans not located on this Web site, visit the National Student Loan Data System.
  • You also can obtain this information by calling the Federal Student Aid Information Center toll-free at (800) 4-FED-AID or TDD (800) 730-8913.
  • If you have a dispute with your school, lender or guarantor regarding a federal education loan, and you’ve been unable to resolve the issue, you may contact the U.S. Department of Education’s Student Loan Ombudsman’s office at
    (877) 557-2575.